Privacy Policy
Last updated: 2/1/2026
1. SCOPE OF PRIVACY POLICY
This Privacy Policy describes how Durango Remodeling (hereinafter “our,” “us,” or “we”) collects, uses, and discloses personal information that we obtain about you when you access or use our online and/or mobile website (collectively, the “Site”).
Our Privacy Policy is intended to provide you with a clear explanation of how we collect and use your personal information. For purposes of this policy, when we say “you” we mean a visitor who accesses our Site or uses our Site to obtain information and/or services from us relating to our home and/or commercial contracting services (“Services”). Please read this Policy carefully to understand our policies and practices regarding your personal information and how we will treat it.
By accessing or using our Site in any way, such as browsing or interacting with it, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions set forth in this Privacy Policy and consent to our collection and use of your personal information as described below. If you do not agree with this Privacy Policy, you may not use this Site.
Where appropriate and required by law, we will also obtain additional consent by opt-in mechanisms such as ticking a box stating your consent, choosing technical settings for a service or website, or other statements or conduct indicating your acceptance to the processing. For your rights with respect to cookies, see our Cookie Notice.
Our Site may contain links to other websites. The information practices or content of such other websites is governed by the privacy statements of those websites. We encourage you to review the privacy statements of other websites to understand their information practices.
2. MARKETING AND INFORMATIONAL CELLULAR TEXT MESSAGE AND TELEPHONE COMMUNICATIONS
By submitting your telephone number on our Site, you expressly consent (opt-in) to receiving marketing and informational texts and calls, including without limitation auto-dialed or pre-recorded messages, to the telephone numbers that you provide, including any mobile telephone number, by us (or others on our behalf) and by others through the Site. You acknowledge and agree that your consent is being provided in connection with the Telephone Consumer Protection Act and that you and we both intend that your consent be interpreted as liberally and broadly as possible thereunder.
Such messages may include responses to your requests for information on Services or for a quote, appointment reminders, surveys, account status reminders, alerts, and/or marketing information about promotions, prices, new products, and services.
You do not have to opt-in to text messages and alerts to use the Services, receive a quote, or make an appointment. If you opt-in, standard messaging and data rates may apply. Message frequency varies.
You can opt-out of text messages by replying STOP and may withdraw your consent by contacting us at:
Email: Info@DurangoRemodel.com
Phone: (970) 340-0860
Any withdrawal of consent will not apply to communications already sent or in process and becomes effective after we have had reasonable time to process your request.
3. INFORMATION WE COLLECT FROM YOU
a. Generally
We collect personal information directly from you, from third parties, and automatically through your use of our Site and Services. “Personal information” means any information relating to an identified or identifiable person.
b. Information We Collect Directly From You
Personal Contact Information:
First name, last name, phone number, mobile number, address, and email address.
Property Information:
Details about the Services you need, including property repair details, budget, and background information about your property.
Commercial Property Contacts:
Name, contact information, and business title of property managers and/or owners.
Payment Information:
If applicable, payment information such as credit card details collected via secure third-party payment processors.
Feedback and Photos/Videos:
Customer property photos, testimonials, reviews (posted only with your consent).
Job Applicants
We may collect:
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Contact information
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Resume and job application materials
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Employment and education background
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References
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Background check information (where permitted by law)
If you provide reference information, you must ensure you have obtained consent from that individual.
Telecommunications May Be Recorded
We may record telephone communications for quality assurance and service purposes.
c. Information From Social Networking Sites
If you engage with promotions or services through third-party platforms (such as Facebook), those platforms may share personal information with us subject to their own privacy policies.
d. Information We Collect Automatically
When you visit our Site, we may collect:
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IP address
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Browser and device type
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Pages visited
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Date and time of visit
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Referring websites
We may use cookies, web beacons, and similar technologies. See our Cookie Notice below.
4. OUR USE OF YOUR PERSONAL INFORMATION
We use personal information to:
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Provide requested Services
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Communicate with you
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Process payments
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Improve and personalize our Services
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Send marketing communications (with opt-out rights)
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Process job applications
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Comply with legal obligations
You may opt out of marketing communications at any time by contacting:
5. HANDLING OF PERSONAL INFORMATION
Accuracy
We take reasonable steps to maintain accurate and up-to-date information.
Protection
We implement reasonable technical and organizational safeguards including encryption, firewalls, and secure servers.
No system can be guaranteed 100% secure.
Storage & Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law.
6. DISCLOSURE OF PERSONAL INFORMATION
We may share personal information with:
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Service providers (hosting, payment processing, marketing support)
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Business partners (such as financing partners, with opt-out rights)
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Legal authorities when required by law
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Affiliates or successors in the event of a merger or reorganization
We do not sell or rent personal information.
To opt out of third-party marketing sharing, contact:
7. YOUR RIGHTS / HOW TO CONTACT US
You may:
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Request access to your data
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Request corrections
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Withdraw consent
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Opt out of marketing communications
You may contact us at:
Durango Remodeling
Email: Info@DurangoRemodel.com
Phone: (970) 340-0860
California residents may request additional information under California Civil Code §1798.83.
8. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes become effective upon posting. Continued use of the Site constitutes acceptance of the revised policy.
9. DISCLAIMER AND LIMITATION OF LIABILITY
The Site and Services are provided “as is” without warranties of any kind. To the maximum extent permitted by law, our total liability shall not exceed the lesser of fees paid to us in the prior 12 months or $500.
Cookie Notice
Last updated: June 3, 2020
This Cookie Notice explains how we use cookies and similar technologies when you visit our Site.
What Are Cookies?
Cookies are small data files stored on your device to improve website functionality and analyze usage.
Types of Cookies We Use
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Strictly Necessary Cookies
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Performance/Analytics Cookies (including Google Analytics)
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Functionality Cookies
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Advertising/Targeting Cookies
You may manage cookie preferences in your browser settings. Strictly necessary cookies cannot be disabled.
To opt out of interest-based advertising, visit:
http://www.aboutads.info/choices/
We do not currently respond to “Do Not Track” signals.
If you have questions about this Cookie Notice or our Privacy Policy, contact:
Durango Remodeling
Email: Info@DurangoRemodel.com
Phone: (970) 340-0860